# Frequently asked questions > Answers about buying Telegram Premium and Telegram Stars in our bot: price, payment, delivery time, gifts, safety and support. Still have a question? Ask the bot. https://premium-and-stars.com/faq/ · English (en) · Updated: 2026-11-03 Short answers about ordering, payment, delivery and safety. Didn’t find yours? Ask support in [@PremiumAndStarsMarketBot](https://t.me/PremiumAndStarsMarketBot?start=go-en-fq_llm). ## Ordering ### How do I place an order? Choose Premium or Stars on the site or directly in [@PremiumAndStarsMarketBot](https://t.me/PremiumAndStarsMarketBot?start=go-en-fq_llm), enter the @username, check the price and pay. The whole process takes about a minute. ### Do I need to register on the website? No. The website only helps you choose — the order is placed in the Telegram bot with your Telegram account. ### Where do I find a @username? Open the profile in Telegram — the username is shown with “@”. Your own is in **Settings → Username**; you can create one there if it’s empty. ### Can I order for another person? Yes. Choose “As a gift” and enter their @username. Premium arrives as a gift, Stars go to their balance. ### How long does delivery take? Usually a few minutes after payment confirmation. During peak load it can take a bit longer; support in the bot will help if needed. ## Price and payment ### Why are there no prices on the website? Our prices are the lowest — lower only on the Moon. They depend on the period or amount and follow the market, so the bot always shows the current price for your exact order — before you pay. ### Which payment methods are available? The bot shows all payment methods available for your order before payment. No App Store, Google Play or crypto wallet is required. ### Are there any hidden fees? No. The price you see in the bot before confirming is the price of your order. ## Telegram Premium ### Which periods can I buy? 3, 6 or 12 months. Gifted Premium doesn’t renew automatically. ### What if the recipient already has Premium? Mention it in the bot — before you pay it explains how the new period will be applied. ### What does Premium include? Bigger uploads, faster downloads, voice-to-text, no ads, translation and much more — see [all Premium features](https://premium-and-stars.com/telegram-premium-features/). ## Telegram Stars ### What is the minimum amount? 50 Stars. You can enter any amount from 50. ### Where can I see my Stars? In Telegram: **Settings → My Stars** shows your balance and history. ### Can I withdraw purchased Stars? No. Only creators can withdraw Stars they earned. Purchased Stars are spent inside Telegram — see [what Stars are for](https://premium-and-stars.com/what-are-telegram-stars/). ## Safety and support ### Will you ask for my password or login code? Never. We only need a @username. If someone asks for your login code on our behalf, it’s a scam. ### Are you Telegram? No. We are an independent service, not affiliated with Telegram FZ-LLC. Premium and Stars are delivered through Telegram’s own systems. ### What if something goes wrong? Write to support in [@PremiumAndStarsMarketBot](https://t.me/PremiumAndStarsMarketBot?start=go-en-fq_llm) with your order details — we’ll sort it out. ### Can I get a refund? If an order can’t be delivered, we refund it. Delivered Premium and Stars can’t be reversed by Telegram, so check the @username before paying. Details are in the [Terms of Service](https://premium-and-stars.com/terms/). --- Premium & Stars Market · @PremiumAndStarsMarketBot · Premium & Stars Market is an independent service and is not affiliated with Telegram FZ-LLC. Telegram, Telegram Premium and Telegram Stars are trademarks of their respective owner.